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Blue and gold are a never-ending love story - the best combination when it comes to jewellery. Reminding us of the shimmering gold light on the surface of the sea. Please note for hygienic reasons, Maviada's return policy on earrings must be that they are not worn. For our other jewellery, if ... Read more there is a tag, it must not be taken off, otherwise it may affect your full refund. Upon return, a quality check is done on all jewellery. Any damages or worn jewellery shall not be refunded the full amount. All jewellery must be returned in the original packaging and all returns are at the expense of the client. We recommend always using a reputable carrier with trackable mailings. The jewellery is the full responsibility of the client until we have received the return item and can verify the return.
Return and exchange policy
We gladly accept returns and exchanges. As each collection is in limited numbers, we can only accept returns if items are unworn, still tagged, returned within 30 days of delivery. Please contact me within 14 days of delivery & ship items back within 30 days of delivery.
We don't accept cancellations. But please contact me if you have any problems with your order.
The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective: (1) Custom or personalised orders; (2) Intimate items such as lingerie (for health/hygiene reasons)
Conditions of return: buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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