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Return Policy

General Conditions

Our designers gladly accept returns and exchanges subject to the following conditions. Should you wish to return or exhcange the items you have purchased, please contact us within 14 days of receiving your order. We do require the products to be shipped back to us within 30 days of delivery should you wish to receive a refund or an exchange. 

Our designers do not accept cancellations, but please do contact us if you have any problems with your order.

The following items can't be returned or exchanged, unless they arrive damaged or defective.

  • Custom or made-to-order items 
  • Intimate items such as lingerie (for health/hygiene reasons)

 

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


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